News

Business Traveller Middle East crowns the winners of 2022

May 10, 2022

Nasser Al Nowais, Chairman and Co-Founder of Rotana, recognised with Lifetime Achievement Award.

Emirates, Etihad Airways, Qatar Airways, Dubai International Airport, Rotana and InterContinental Hotels & Resorts among the brands that won a few of the top awards.

The winners of the Business Traveller Middle East Awards 2022 were revealed last night, May 9th at a high-profile gala ceremony staged at Conrad Dubai Hotel.

Taking place live the first time since 2019, the renowned BTME Awards 2022 – celebrating its 21st edition – were hosted by Motivate Media Group. The Awards honoured leaders in business travel and tourism, with several brands winning multiple awards across the 41 contested categories. Emirates, Etihad Airways, Qatar Airways, Dubai International Airport, Rotana and InterContinental Hotels & Resorts were among the brands that won a few of the top awards.

New for 2022, and marking the event’s 21st edition, a special Lifetime Achievement Award was presented to Nasser Al Nowais, Chairman and Co-Founder of Rotana, acknowledging the pivotal role he has played in the development of the region’s hospitality sector since the UAE-headquartered hotel group was founded three decades ago.

The coveted awards ceremony welcomed around 250 guests, comprising a high-profile crowd of industry heavyweights and key decision makers spanning the hotel, aviation, tourism and transportation sectors. It celebrated the companies at the forefront of business travel and services, as well as the hard work of top-level industry executives.

Emirates was recognised with two high-profile awards, crowned ‘Best Airline in the World’, and ‘Airline with the Best Premium Economy Class’, while its hub, Dubai International Airport (DXB), took home three gongs – ‘Best Airport in the Middle East’, ‘Best Airport for Duty Free Shopping’, and ‘Best Airport in the World’. In addition, Emirates Skywards scooped ‘Best Frequent Flyer Programme’.

Fellow UAE carrier Etihad Airways was recognised with two accolades – ‘Airline with the Best Cabin Crew’ and ‘Airline with the Best First Class’ – while flydubai bagged ‘Best Low-Cost Airline Serving the Middle East’ and Qatar Airways took home two awards, ‘Airline with the Best Business Class’ and ‘Best Airport Lounge in the Middle East’.

Hotels and hospitality brands across some 22 categories were recognised at the BTME Awards 2022, with headline grabbers including Rotana being crowned ‘Best Hotel Brand in the Middle East’ and InterContinental Hotels & Resorts scooping ‘Best Hotel Brand in the World’. Rove Hotels picked up

‘Best Budget Hotel Brand in the Middle East’, Marriott Bonvoy won ‘Best Hotel Loyalty Programme in the Middle East’, while The Ascott Limited received ‘Best Serviced Apartment Brand in the Middle East’ gong.

Leisure and lifestyle categories, many of which were new for 2022, included ‘Best Credit or Payment Card for Business Travel’ (Emirates NBD Skywards Infinite Credit Card); ‘Best Golf Club in the Middle East’ (Dubai Creek Golf & Yacht Club); ‘Best Leisure Hotel in the UAE’ (The Oberoi Beach Resort Al Zorah); ‘Best Luggage Brand for Business Travel’ (Rimowa); ‘Best Luxury Hotel Brand in the Middle East’ (Address Hotels & Resorts); ‘Best Luxury Hotel Brand in the UAE’ (Jumeirah Hotels & Resorts); and ‘Best Mobile Travel Application’ (Expedia). A full list of winners, including those crowned Best Business Hotel in cities across the Middle East region, is featured at the end of this press release.

“The Business Traveller Middle East Awards recognise the best in travel and this year is no exception, with regional and global brands acknowledged for their commitment to product and service excellence,” said Ian Fairservice, Managing Partner and Group Editor-in-Chief of Motivate Media Group.

“What is even more impressive is their resilience during the pandemic, with all winners, as well as shortlisted candidates not only surviving the last few years, during a period of unparalleled disruption, but excelling, through hard work, innovation, expertise and robust strategies for long-term growth and development. I applaud all the award nominees and also welcome the opportunity for the industry to come together in person once again to celebrate the travel and tourism industry’s achievements, together.”

The Business Traveller Middle East Awards programme is based on votes cast online by the valued readers of Business Traveller Middle East (BTME).

Full awards coverage, including photos of all the winners, will feature in the June issue of BTME and online.

The Business Traveller Middle East Awards 2022 winners

Lifetime Achievement Award: Nasser Al Nowais, Chairman and Co-Founder of Rotana Hotel Management

Airlines

Airline with the Best Cabin Crew: Etihad Airways

Best Asian Airline Serving the Middle East: Singapore Airlines

Best European Airline Serving the Middle East: Turkish Airlines

Airline with the Best First Class: Etihad Airways

Airline with the Best Business Class: Qatar Airways

Airline with the Best Premium Economy Class: Emirates

Airline with the Best Economy Class: Emirates

Best Low-Cost Airline Serving the Middle East: flydubai

Best Frequent Flyer Programme: Emirates Skywards

Best Airline in the World: Emirates

Airports

Best Airport in the Middle East: Dubai International Airport

Best Airport Lounge in the Middle East: Qatar Airways Al Safwa First Class Lounge, Hamad International

Best Airport for Duty Free Shopping: Dubai International Airport

Best Airport in the World: Dubai International Airport

 

Lifestyle and Leisure

Best Golf Club in the Middle East: Dubai Creek Golf & Yacht Club

Best Luggage Brand for Business Travel: Rimowa

Best Credit or Payment Card for Business Travel: Emirates NBD Skywards Infinite Credit Card

Best Mobile Travel Application: Expedia

 

Hotels

Best Business Hotel in Egypt: InterContinental Citystars Cairo
Highly commended: Four Seasons Hotel Cairo at Nile Plaza

Best Business Hotel in Israel: InterContinental David Tel Aviv
Highly commended: Hilton Tel Aviv Hotel

Best Business Hotel in Lebanon: Radisson Blu Hotel, Beirut Verdun
Highly commended: Gefinor Rotana

Best Business Hotel in Jordan: Amman Rotana

Highly commended: Four Seasons Hotel Amman

Best Business Hotel in Kuwait: Four Seasons Hotel Kuwait at Burj Alshaya

Highly commended: Hyatt Regency Al Kout Mall

Best Business Hotel in Bahrain: Downtown Rotana

Highly commended: The Merchant House

Best Business Hotel in Oman: Al Bustan Palace, a Ritz-Carlton Hotel

Highly commended: Hormuz Grand Hotel Muscat, A Radisson Collection Hotel

Best Business Hotel in Qatar: Hilton Doha The Pearl Hotel & Residences

Highly commended: Mondrian Doha

Best Business Hotel in Riyadh: Voco Riyadh

Highly commended: Hilton Garden Inn Riyadh Financial District

Best Business Hotel in Jeddah: Shangri-La Jeddah

Highly commended: Rosewood Jeddah Hotel

Best Business Hotel in Sharjah and the Northern Emirates: Sheraton Sharjah Beach Resort & Spa

Highly commended: The Chedi Al Bait, Sharjah

Best Business Hotel in Abu Dhabi: The Westin Abu Dhabi Golf Resort & Spa

Highly commended: W Abu Dhabi – Yas Island

Best Business Hotel in Dubai: Sofitel Dubai Downtown

Highly commended: Four Seasons Hotel Dubai International Financial Centre & JW Marriott Marquis Hotel Dubai

Best Leisure Hotel in the UAE: The Oberoi Beach Resort Al Zorah

Best Airport Hotel in the Middle East: Dubai International Hotel

Best Hotel Loyalty Programme in the Middle East: Marriott Bonvoy

 

Hotel Brands

Best Lifestyle & Leisure Hotel Brand in the Middle East: Rixos Hotels

Best Luxury Hotel Brand in the UAE: Jumeirah Hotels & Resorts

Best Hotel Brand in the Middle East: Rotana Hotels & Resorts

Best Budget Hotel Brand in the Middle East: Rove Hotels

Best Serviced Apartment Brand in the Middle East: The Ascott

Best Luxury Hotel Brand in the Middle East: Address Hotels & Resorts

Best Hotel Brand in the World: InterContinental Hotels & Resorts